We are open but due to the current COVID-19 restrictions orders are taking longer to process and despatch!

Ordering Info


Shopping

Welcome to our new website!  There is a great selection of clothing, accessories and souvenirs. You can browse these by searching through the categories on the main menu at the top of the screen.

If you click on the item you will get more information about the product, including sizing and colours available. If you want to buy anything, just select the quantity and click to add to your shopping cart.

Shopping cart

At this point you’ll be taken to your shopping cart. You can then continue shopping, edit your basket, or start to get ready for checking out.

Delivery

Please note that as a result of ongoing UK-wide measures in response to Covid-19, your delivery may take longer to arrive than usual. We apologise for any inconvenience caused.

Items will be dispatched Royal Mail First Class to addresses in the UK (£4.20) and to international addresses using a standard mailing service (from £5 depending on the size and weight of the parcel).

Our delivery charges are set according to the postage rates from Royal Mail. 

Deliveries outside of United Kingdom may be subject to duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance are the responsibility of you as the customer.

You can read the full details about our delivery options and international postage in our terms and conditions here.

Gift Vouchers and Friends Memberships will be sent by email and supplied with a pdf voucher that can be addressed to the recipient.

Spend over £75 and enjoy free shipping-(excludes items fulfilled by third parties)

Click and Collect

CURRENTLY CLOSED.   If you have any issues regarding collection please contact shop@edfringe.com 

Checkout

Once you’re happy with the contents of your basket and you’ve checked your shipping options to get your final total, you can proceed to checkout.

You can go through checkout as a guest, or create an account for our online shop. If you have previously had a log in for the online shop you will need to re-register.  Please note that if you have created an account to buy tickets through edfringe.com that this is a separate account and you will not automatically have a log in for the online shop. Your information will be stored for future purchases but we will only contact you to update you on your order.

 

Order confirmation

Once you’ve entered your details and placed your order, you’ll receive an email from our payment processor, Worldpay, as well as a confirmation of your order from us. We’ll also email to let you know when your order has been dispatched – please note that estimated delivery times are from the date of dispatch, not order.

Returns

You can read the full details of our returns policy in our terms and conditions. If you need to return anything, please check our policy and then drop us an email at shop@edfringe.com to let us know why you need to return the item and to request a returns form.

Holiday posting dates for 2021